REFUNDS AND REIMBURSEMENT TERMS

(1) All Clear Balance pending in the Advance Account maybe refunded to the Customer, on request of the Customer unless otherwise indicated, including without limitation, if Customer has violated the OFAC Provision in Section 4 or if Customer has violated any other term of this Agreement. Such request must be sent to Parent in the manner prescribed by Parent.

(2) All bank charges applicable and a reasonable processing fee will be deducted from this amount. All Refunds and Reimbursements will take up to 14 Business Days from the date of receipt of the request, to process.

(3) Parent will not be responsible for any differences in the reimbursement amount due to Fluctuation in International Currency rates. Parent will determine in its sole discretion appropriate conversion rates for currency exchange

(4) Parent will not refund any amount that has already been debited to the Customers Advance Account under any circumstances.

5) Parent and Service Providers, in their sole discretion, expressly reserve the right to deny any Order or cancel an Order within 30 days of processing the same. In such case Parent may refund the fees charged for the Order, after deducting any processing charges for the same.

6) Parent will charge a non-refundable fee for an Order unless stated otherwise in any Product Agreement Extension. The applicable fees will be displayed in the Customer Control Panel or on the Parent Website and during the Ordering Process. Parent has the right to revise this pricing at anytime. Any such revision or change will be binding and effective immediately on posting of the revision in the Customer Control Panel or on the Parent Website or on notification to the Customer via email to the Customer.

Domain Name Refund Policy :

1) The Company will not be held liable, nor refund a domain name registration due to spelling errors/typos.All fees are non-refundable, in whole or in part, even if your domain registration is suspended, cancelled or transferred prior to the end of your then-current registration term. It is the responsibility of the listed registrant for the domain name to maintain records appropriate to document and prove the initial domain name registration date.

2) If any domain name for which you are using the Domain Privacy service is transferred to another registrar, Domain Privacy will automatically cease and no refund will be given for any unused portion of the service.

3) If you are in willful violation of our agreement, you will not be entitled to any refund.

Cloud & Shared Hosting Services :

If a Hosting Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 25 days of the date of the transaction).

WordPress Hosting

We are not offering any refund for wordpress hosting.

Sitelock :

We are not offering any Money Back Guarantee for SiteLock Orders.

SSL Certificates :

We offer refund within 25 days of the date of the transaction.

CodeGuard’s :

We offer refund within 25 days of the date of the transaction.

Email – Business , Enterprise and Gsuit

We are not offering any refund for any email services.

Dedicated, Managed or Windows server

There are no refunds on.

VPS Server

We offer refund within 25 days of the date of the transaction.

Marketing Services :

You can cancel marketing plan at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed.

Professional Design Services :

(1) Website Services

  • 70% refund from work is in progress to site design is delivered for review.
  • non-refundable once complete.

(2) Branding Services

  • 50% refund from work is in progress to design is delivered for review.
  • non-refundable once complete.

Cancellation Process.

You may terminate or cancel the Services from the control panel. If you cancel the Services, you are obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation. If you request to suspend or cancel your customer account, your access to the control panel will be suspended and you will not be able to access the billing system to renew products or services or to update your account information. However, you will continue to have access to use the Services purchased until the end of your prepaid term.

Please note that if you have pending orders outstanding on your account at the time you cancel your account, we will continue to process those orders so long as your Advance Account has sufficient funds to cover the charges. If we are unable to fulfill any orders, the charges for such orders will be reversed and we reserve the right to cancel such orders.

We reserve the right to deny or cancel any order within thirty (25) days of processing such order. In such case we will refund the fees charged for the order.

Termination.

We may terminate your access to the Services, in whole or in part, without notice in the event that: (i) you fail to pay any fees due; (ii) you violate this Agreement; (iii) your conduct may harm the Company or others or cause the Company or others to incur liability, as determined by us in our sole discretion; or (iv) as otherwise specified in this Agreement. In such event, we will not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Additionally, the Company may charge you for all fees due for the Services for the remaining portion of the then current term.

UPON TERMINATION OF THE SERVICES FOR ANY REASON, USER CONTENT, USER WEBSITES, AND OTHER DATA MAY BE DELETED.

 

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